Using this Manual

• Policies and Procedures: This contains the main policies and procedures that ensure we comply with the law and statutory guidance when safeguarding the needs of the children and families we work with.
• Solihull Process Maps, Practice Guidance and Resources: This contains Solihull’s local guidance, forms, tools, and other information that supports and complements the policies and procedures on a local level.
• Solihull Safeguarding Children Partnership: Here you can access SSCP information, resources and tools including multi agency training, procedures, and protocols, early help, child sexual exploitation resources, the Neglect Strategy
• Regional Child Protection Procedures for West Midlands: In this section you can access the multi-agency Safeguarding Children Partnership (SCP) procedures that we have signed up to with other local authority partners. This ensures that we can work in a consistent way across the region in key areas of our work.

For further details, please contact ChildrensSocialworkProcedures@solihull.gov.uk

This manual is updated on a regular basis and a summary of the changes can be found in 'Amendments' in the procedures.

The next update will be in April 2025.

If you have any comments or feedback please e-mail: ChildrensSocialworkProcedures@solihull.gov.uk with the details.

If you have any queries or suggestions, please contact your manager in the first instance.

Tony McGregor - Interim Head of Service Safeguards (anthony.mcgregor@solihull.gov.uk) has overall responsibility for the procedures.

Click here to view details of updates made to this manual.

This contains Solihull’s local guidance, forms, tools, and other information that supports and complements the policies and procedures on a local level.

This library is populated and maintained locally and not by tri.x.

tri.x will not be responsible for content which is added into this area, and any concerns should be directed to the contact person with responsibility for the procedures.

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

These procedures use the word ‘must’ where the provision is a legal requirement. The word ‘should’ is used where the provision should be complied with but is not a legal requirement, such as where it is taken from non-statutory government guidance or accepted good practice.

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The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.

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